An AI-native team that clears bottlenecks
The admin pile-up, the missed enquiries, the tools that don’t talk to each other. We clear the jams that quietly slow your growth.
For NDIS providers
Automate, Market & Grow with Referrals, Coordinators, Compliance, Participants and Retention.
One platform for your website, CRM, bookings, marketing and follow-up. Every enquiry gets answered and booked instantly, day or night.
263,145active NDIS providers nationally
Getting found by people already looking
how you stand out
Knowing where every enquiry went
how you keep standing out
What happens when a family finds you at 9pm
You can’t answer every message the second it lands. You’ve got shifts to cover, notes to write, and a life. LYD picks up when you can’t, and it doesn’t sound like a robot.
9:41 PM
The enquiry lands
A parent or support coordinator messages late at night. It usually just waits till morning, so they message someone else first.
Seconds later
LYD answers straight away
A real reply in seconds. Right questions, right supports, booking made.
6:30 AM
You wake up to a booked participant
You wake up to a confirmed booking. Nothing left to chase.
Not ready for a demo? Start freeThe After-Hours Playbook
The After-Hours Playbook
for NDIS providers
The enquiries you’re quietly losing after 5pm, and the simple system to catch every one. Yours free, straight to your inbox.
- The 7 enquiries most providers miss, and why
- A plain-English after-hours response checklist
- The missed-enquiry cost calculator for your business
- Ready-to-use NDIS enquiry reply templates
The families who need you are looking right now, usually after hours. LYD makes sure you’re the one who answers.
Book a free demoAn AI-native IT team
An AI-native IT team that removes the bottlenecks in your NDIS business
You were never going to hire a web person, a marketer and an IT tech. So we’re all three, for one monthly fee, and we run it for you. One platform doing ten jobs, an AI-integrated IT company that works as your outsourced IT department.
Real people who pick up
A team that genuinely cares, not a ticket number. We make the change and pick up when you call.
No lock-in, ever
Month to month, cancel any time, and your data stays yours. We earn your business every month, not by locking you in.
This quietly replaces the people you were never going to hire: one team, one monthly fee.
- A web developer
- A marketing agency
- An IT support contract
- An after-hours answering service
What the system closes
Six gaps we see over and over.
This has nothing to do with the standard of care you deliver. It's about how much of that a family can see while they sit there comparing you against two other providers.
01
No website behind the listing
The profile links nowhere. Before a family rings you, there is nothing about your services they can read.
A page per service and per suburb, not one catch-all list
02
Reviews sitting still
A handful of reviews on Google, no system to grow them, and no way to feature them even if there were.
Automated review requests so the review count keeps growing
Reviews surfaced on the site, not just left on Google
03
Services nobody can search for
Your best service isn't ranking for its own name.
A dedicated page for every service and every suburb you cover
04
After-hours enquiries going cold
A call at 8pm just stays missed. That's usually the hour a family doing its own research gets around to it.
Missed-call text-back and an AI assistant respond immediately, including after hours
05
Losing the referral race
Support Coordinators send the same referral to several providers at once. Whoever replies first usually wins the placement.
Missed-call text-back within seconds of a missed call
06
Proof that nobody can verify
All current, all invisible. Your registration, Worker Screening and insurance are in order, but none of it appears anywhere a family looks.
Registration, current NDIS Worker Screening, insurance and reviews shown openly on every page, with dates
The system
Four stages, and what each one actually does.
Scroll
01 / 04
Visibility
Getting found by people already looking.
SEO, AEO and local search put a page in front of families and Support Coordinators looking right now, with a dedicated page for every service and every suburb you cover.
02 / 04
Credibility
Proof, with dates on it.
Registration, current NDIS Worker Screening, insurance and reviews shown openly on every page, with dates, rather than folded into a sentence of reassurance copy.
03 / 04
Conversion
Nine at night, still answered.
Missed-call text-back and an AI assistant respond immediately, including after hours, so you’re not losing the referral race on response time.
04 / 04
Prosperity
Knowing where every enquiry went.
A CRM pipeline tracks every enquiry through to intake, with reporting by service, suburb and referral source that a bare listing can never give you.
Each stage has a page of its own: what is built, what it replaces, and how enquiries are answered.
Pricing
Published pricing. No quote to chase.
Prices are per month excluding GST, the same whether you pay monthly or annually. A one-off setup fee applies on every plan and is confirmed before work starts.
FAQs
Questions we get asked a lot.
Read all FAQsFour stages, and what each one actually does.
See every feature Weeks rather than months.
How It Works Have a look before you decide.
See a live example 
Talk to us
Every page on this site is the product.
Book a demo and we’ll walk you through a provider site that’s actually running: the pages, the enquiry CRM, the after-hours replies. Or skip the form and ring +61 485 057 373.
Prefer to talk to a real person in Sydney and Melbourne first? No scripts, no pressure.
+61 485 057 373Level 1/244 Macquarie St, Liverpool NSW 2170
Monday to Friday, 9am to 6pm AEST