Aged care admin in 2026: Support at Home, SCHADS and cutting the paperwork

Aged care has never been busier on paper. Support at Home changed how in home care is planned and claimed. SCHADS governs rostering and pay. The strengthened Aged Care Quality Standards raised the bar on evidence. Every one of those is important. Together they bury a small provider in admin.

You cannot opt out of the frameworks. You can stop doing the repeatable parts by hand.

Where the admin actually goes

None of that is care. It is the tax you pay to deliver care, and most of it is automatable.

Automate around your software, not over it

The wrong move is to rip out your rostering or claiming system and start again. The right move is to automate the gaps between the systems you already run, so a detail entered once flows through instead of being re-typed. That is faster, cheaper and far less risky. We call it no rip and replace, and it is how we connect care systems.

Reporting that matches the new rules

Under the strengthened Standards, you need evidence, not assertions. A dashboard that tracks Support at Home budget use, roster fill, service hours and incident trends turns a monthly scramble into a live view. When the Aged Care Quality and Safety Commission asks, the answer is on screen. See the reporting side of this.

Keep the care human

Automation handles the paperwork. It does not decide care, write a plan on its own, or replace your clinical judgement. A person approves what matters. That line is not a limitation, it is the point.

Where LYD Assist fits

LYD Assist is the disability and care technology division of Sharktech Global. We scope the one piece of admin worth removing first, build it around your existing tools, and prove the time saved before we go further. See the AI, analytics and reporting service.

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