Getting found

1 article for NDIS provider businesses. All posts →

When a family or a Support Coordinator goes looking for a provider, most of the deciding happens before anyone picks up the phone. They search, they read your service pages, they check your Google listing and the reviews underneath it, and increasingly they ask an AI assistant to summarise the options for them.

These articles cover that first stretch of the journey: what makes a provider findable in search and in AI answers, how pages built around a single service and suburb earn their place, and why a maintained Google Business Profile and a steady flow of reviews do so much of the work. The aim is practical: what to put in place, in what order, and how to tell whether it is working.